KLIA and KLIA2 Car Delivery and Airport Transfer

Send us your flight number when you book. We track it, so if you land early or late we adjust without you needing to do anything. On the day, our driver messages you the meeting point and his mobile number before you take off, so it is waiting in your phone the moment you clear flight mode.

The standard meeting point is the arrivals level car park at either terminal, a short walk from the hall. We meet you at the doors if you prefer and are carrying a lot, though the car park is usually quicker because it avoids the arrivals kerb marshals moving everyone along.

Handover takes about ten minutes. We check the car over with you, note existing marks, photograph the corners, confirm the fuel level, pair your phone and show you where the Touch 'n Go card sits. Then you drive out. Immigration and baggage are the slow parts of arriving in Malaysia; this part is not.

If you hold a Malaysian licence, that plus your MyKad is all we need. If you are visiting, bring your passport and your home-country driving licence. Malaysia recognises foreign licences for short visits, but the licence must be in English or Roman script.

If your licence is in another script — Chinese, Arabic, Korean, Japanese, Thai, Cyrillic — you need an International Driving Permit issued in your home country alongside it. We cannot issue one for you and it cannot be obtained after you arrive. Get it before you fly, because without it we cannot legally hand over the car, and the arrival hall is a poor place to find that out.

Send scans or clear photographs of everything when you book. We verify in advance so nothing is discovered at the arrivals kerb with a queue of taxis behind us.

KLIA to the city centre is roughly 55 to 70 kilometres depending on where you are staying, and about 45 minutes to an hour and a quarter on the ELITE and NKVE expressways in normal traffic. It is a straightforward, well-signposted run and the tolls total a modest sum.

The car comes with a Touch 'n Go card so you go straight through the toll lanes without hunting for cash. Malaysia's toll plazas are card and RFID only on this route. Navigation is easy — Waze and Google Maps both work well here and we will set your destination before you leave the car park if you want.

One note for first-time visitors: Malaysian motorway driving involves a lot of lane changing and motorcyclists filtering between lanes at speed. If you are not used to that, take the first twenty minutes gently. The expressway from the airport is the easiest road in the country to get used to it on.

For your departure, tell us the flight and where you would like to hand back. Most people return the car at the airport car park; we meet you there and take it away. If you are flying early, we can also collect from your hotel the evening before, which is often less stressful than a 5am handover.

If nobody is meeting you, you can leave the car at the agreed level and bay, message us the location, and we will collect it and send you photographs of the inspection. The deposit is released after that check.

Return with the same fuel level. There is a petrol station on the airport approach road for a last top-up. If you are short on time we simply refuel and deduct the actual pump cost with a receipt, no service charge on top.

For couples and business travellers with two cases, any saloon works — the Lexus IS300 at RM880, the Mercedes-Benz C300 at RM1,000 or the BMW 330i at the same money are the usual picks. Quiet, comfortable and easy to place in a hotel car park.

For families and groups, the Toyota Alphard or Vellfire are the right answer. Sliding doors work in the airport car park, there is genuine luggage space behind the third row, and passengers can sleep on the way in. The BMW X7 is the alternative if you want a seven-seat SUV instead of an MPV.